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Writer's Talk / Amazon delivery woes
« on: October 01, 2018, 10:30:43 AM »
The Amazon delivery saga continues. I'd paid in advance for 12 copies of Xaghra's Revenge to go to Bargate Bookshop, Gozo one of the Maltese islands in the Mediterranean; another 12 to Bookworm bookshop, Gozo and 10 to come here in Chester, UK - all back in April. 12 arrived at Bookworm but water damaged so Amazon promised a replacement. Meanwhile that shop wanted a further 12, so I ordered those too. All via the publisher at a generous author discount so I don't lose money when the bookshops send me 10 euros per copy. So far those shops have received no more copies. Amazon's KDP keep messing up the deliveries. They sent my 10 copies to Canada then said they cannot deliver any more to either Canada nor the Maltese islands nor Australia and a bunch of other places. They promised refunds but I said I need books not refunds. So publisher switched back to using Amazon's Createspace last week.
Result?
24 copies arrived this morning - here in Chester! Not the 10 copies I wanted for a talk in June, but possibly the 24 copies that are supposed to go to Gozo!
The publisher is going to try again to get Amazon to use tracking to find out what's gone wrong and how to put it right.
Good thing lives are not dependent on our books.
My other publisher uses POD via Lightning Source. A bit more expensive but so far 100% reliable.
Result?
24 copies arrived this morning - here in Chester! Not the 10 copies I wanted for a talk in June, but possibly the 24 copies that are supposed to go to Gozo!
The publisher is going to try again to get Amazon to use tracking to find out what's gone wrong and how to put it right.
Good thing lives are not dependent on our books.
My other publisher uses POD via Lightning Source. A bit more expensive but so far 100% reliable.